New Member Form Below:
Internet Service Provider (example
Comcast,DSL, Wireless, Etc.)
BELOW ARE IMPORTANT BUT ARE NOT MANDATORY FOR THIS FORM
ONLY YOUR NAME, PHONE NUMBER,
INTERNET SERVICE AND EMAIL ARE REQUIRED.
WHAT VERSION OF WINDOWS DO YOU HAVE
( WINDOWS XP,
WINDOWS VISTA, ETC.)
WHAT BRAND COMPUTER AND MODEL
WHAT BRAND AND MODEL PRINTER DO YOU HAVE
WHEN WAS THE LAST TIME YOU RAN YOUR
WHAT IS THE NAME OF YOUR ANTIVIRUS
DO YOU HAVE ANTIMALWARE SOFTWARE
WHEN IS THE BEST TIME TO CALL?
Simple definition of remote
service. Remote service is secure and very cost effective.
that lets someone take control of another user's computer in
a distant location. Only keystrokes, mouse movement and screen changes
are passed between the client "controlling" computer and host
"controlled" computer. All application processing takes place in the
host (see illustration below).
Remote control is the only effective way
support reps can troubleshoot serious problems with a user's computer in
another location, and the Internet has made it simple. The software is
installed at both ends, and both the user and the technician see the
same screen and can run the machine. Remote control is also used to
provide training to a remote user who can watch and imitate the actions
on screen by the remote instructor. In addition, remote control provides
a shared desktop that
lets two users collaborate on drawings and other visual objects. Also
called "remote access software,"
"remote desktop sharing,"
"desktop sharing" and "application sharing.
Remote Desktop requires a broadband
internet connection. If you are not sure what type internet connection
you have? Don't worry go ahead and complete and submit the form we will